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AI HelpMate

Automated emails via Journeys are feeling natural from now on

From now on, all email responses sent via Journeys through actions like AI Routing, AI Input Collection, AI Messages, and AI HelpMate will feel more natural and human-like. 💬➡️👤

What have we've done:

  • We're detecting the firstname and using it in a reply
  • We’re including the channel signature in every bottom of the response back

Enjoy automating on email that feels natural for your customers!

Automated emails via Journeys are feeling natural from now on screenshot 1