Introducing new Roller integration, solving fragmented guest communication for attractions and entertainment venues

Integrations

We've launched a new integration with Roller, a leading booking and management platform for attractions, entertainment venues, theme parks, and family entertainment centers.

This integration brings guest booking data from Roller directly into Trengo's unified inbox, giving your customer service teams instant context without switching between platforms.

Key benefits for teams using both Trengo and Roller:

• Access guest booking information directly within Trengo conversations
• View booking status, guest details, and visit information in real-time
• Respond faster with full context at your fingertips — no more asking guests to repeat booking references
• Manage all communication channels in one unified inbox while seeing Roller booking data

What guest information appears in Trengo:

• Guest name and contact information
• Booking reference number
• Booking status (confirmed, pending, cancelled)
• Visit date and time
• Ticket types and quantities
• Package or add-on details
• Total booking value

All booking data appears automatically in the Integrations tab within the conversation sidebar, updating in real-time to ensure your team always has the latest information.

Learn more:

• View the integration page https://trengo.com/integrations/roller
• Access the Help Center setup guide https://help.trengo.com/article/roller