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New
Native Russian translation for conversation window
We've expanded our translation capabilities, introducing native Russian support directly within your conversation window. This update benefits agents engaging with Russian-speaking customers.
What's new
Russian is now a supported language for real-time conversation translation.
Translate incoming messages from Russian and compose outgoing replies in Russian, all within the agent interface.
Why this matters
Break down language barriers with ease. Agents can now assist Russian-speaking customers directly, reducing transfer times and ensuring smooth, efficient communication. No more waiting for a native speaker; keep conversations flowing.
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