Translations now available for all customers! 🌍

Great news! After a successful beta phase, we’re rolling out inbound and outbound translations to everyone. Now, language barriers won’t slow down your conversations!

• On-demand translations – Agents can translate messages directly within enabled channels.
• Seamless inbound translations – Incoming messages are translated into the agent’s preferred language (set in their profile).
• Flexible outbound translations – Agents can translate outgoing messages into English, Dutch, French, German, Italian, or Spanish before sending.

This update makes it easier to communicate with global customers while ensuring smooth, efficient support.