AI agent duplication and cloning

Business problem

Customers operating across multiple locations often need to deploy separate AI agents for each branch. Currently, these agents must be rebuilt manually from scratch even when they share identical configurations for tone of voice, behavior, and instructions, leading to a time-consuming and error-prone setup process.

Wished result

The ability to clone or duplicate an existing AI agent configuration to quickly scale across multiple locations. This functionality should allow users to preserve the core behavior, scenarios, and instructions while only requiring manual updates for site-specific data like knowledge base documents or contact details.