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AI Agents on Voice to automate calls at scale

Your AI Agent can now be deployed on Trengo Voice, so it can answer phone calls, speak with customers, solve common questions, and hand over to your team when needed.

This opens the door to automating one of the most important and high-pressure support channels. Think of eCommerce WISMO calls, hotel front-desk overflow, appointment changes, and other repetitive call reasons that normally take up valuable team time.

What's new

  • Deploy AI Agents on the new Trengo Voice channels.

  • AI handles frequently asked questions autonomously.

  • Seamless escalation to human agents for complex issues.

  • Test AI Agents on Voice in Preview mode before putting it live

Why this matters

With AI Agent on Voice, customers can offer instant 24/7 phone support, reduce missed calls, lower pressure on teams, and scale service without scaling headcount. One AI Agent, now across even more channels in Trengo.