Automate your guest messages on WhatsApp with new hospitality triggers

Do you know open rates on WhatsApp are above 95% vs email dropping below 30 a 20%?

Therefore hospitality teams can now automate WhatsApp updates at every stage of the guest journey — with new triggers for Mews, Apaleo, and Booking Experts in Trengo.

Now you can:

• Instantly send messages for bookings, check-ins, upsells, and feedback without any technical knowledge.

• Reduce manual messaging by up to 70%.

• Ensure every guest gets timely, relevant info.

Head to Journeys and select your trigger. Just make sure your hospitality integration is enabled first.