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New Journey action live: Assign to user (agent)

Assigning conversations to an Agent in Journeys is from today possible! So no round robin workaround anymore needed.

Enjoy building!

We're getting closer and closer in covering the same and even more functionalities to gradually replace Flowbots and Rules over time.

Like this update? Let the team know so they get even more motivated to bring more awesome updates to you.
New Journey action live: Assign to user (agent) screenshot 1New Journey action live: Assign to user (agent) screenshot 2