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New "WhatsApp template reply" trigger available in Journeys
Imagine initiating a WhatsApp message – whether it's a WhatsApp newsletter, booking confirmation, delivery update or manual a follow-up. These customer WhatsApp replies can now all be captured in a seperate (guest/customer) Journey and won't interrupt the main Journey.
Add a new Journey, select the new WhatsApp template reply, select the channel and wished WhatsApp templates to capture all responses within 3 days after sending.
Enjoy automating ⚡️!
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