See your history from calls now in Trengo Voice

Trengo Voice now includes a brand-new History tab.

With the new History tab, agents can instantly:
• Call a contact back with one click
• Redial missed calls easily
• Open the related ticket directly from a call

This makes it much simpler for agents to quickly follow up on missed conversations or reconnect when needed.

For managers, the new history view also provides more visibility into what happened during calls and makes it easier to dive deeper into ticket-level context and conversation history.

A small but powerful improvement to make call handling faster, clearer, and more efficient