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New
Translations now available for all customers! 🌍
Great news! After a successful beta phase, we’re rolling out inbound and outbound translations to everyone. Now, language barriers won’t slow down your conversations!
- On-demand translations – Agents can translate messages directly within enabled channels.
- Seamless inbound translations – Incoming messages are translated into the agent’s preferred language (set in their profile).
- Flexible outbound translations – Agents can translate outgoing messages into English, Dutch, French, German, Italian, or Spanish before sending.
This update makes it easier to communicate with global customers while ensuring smooth, efficient support.
Like this update? Let the team know so they get even more motivated to bring more awesome updates to you.