Trengo Voice: the modern AI-ready voice solution is live

We've launched our new voice solution called Trengo Voice to make calling easier to set up, smarter to use, and more powerfull for whats next in the world of AI.

What's new

• New Trengo Voice channel availlable for every customer.

• All channel capabilities supported like IVR/Queues, welcome messages etc, call deflection.

• Self service purchasing of new phone numbers.

• Calling through the Trengo interface, any SIP device or SIP app on mobile.

• AI Agents can be activated on this new channel.

• Possibility to sent WhatsApp templates on Missed calls via Journeys.

• New calls in queues will be instantly presented to agents.

What will be soon added

• Voice summaries & transcripts

• Voice reporting/dashboarding

Why this matters

With this new Voice channel you're ready for the future.