Your Trengo expert inside every chat with Trengo MCP - Just ask Claude or ChatGPT

Your Trengo inbox can now talk back—and take action. Trengo MCP is live for every customer, bringing 88 supported actions to Claude, ChatGPT and other tools that support MCP servers.

Why we built it

You know what you want to achieve. You shouldn’t need to know every menu or setting to make it happen.

Trengo MCP connects your AI tool to Trengo, so you can ask questions, explore insights and take action through conversation. Describe your goal, review the proposed actions and approve.

The conversation happens inside your chosen AI tool, connected to your Trengo account.

A few examples which you can ask

• Get your inbox briefing
  “What happened over the weekend? Highlight conversations that need attention.”

• Improve your AI Agent
  “What couldn’t our AI Agent answer this week? Help me fix the top three.”

• Organise conversations
  “Find unassigned delivery questions and assign them to support.”

• Build a Journey
  “Help me build a Journey that routes delivery questions to support and product questions to sales.”

Reach customers on WhatsApp easier

Create a WhatsApp template for this update and send it to this contact.

You can also analyse tickets, invite teammates and explore the other supported actions.

Connect other tools to go further

With other MCPs connected to your AI tool, you can combine information and actions across systems. For example, with Shopify connected too:

Find delivery complaints in Trengo, check the related Shopify orders and draft replies with tracking.

Customer conversations and order information, brought together in one request.

Try it today

Open Trengo MCP in your integration settings, follow the connection instructions and start chatting in your chosen AI tool.

For your first prompt, try:

Give me a briefing on my Trengo inbox and highlight what needs my attention.

88 supported actions. One conversation. Available now for every Trengo customer.