AI conversation summary length options
U
6 months ago
1 comments
Business problem
Customer support and sales teams often need different levels of detail in conversation summaries depending on the context, but the current AI summary tool provides a fixed length that doesn't always meet their specific requirements.
Wished result
The addition of dedicated options or buttons (short, medium, and long) within the summary generation tool to allow users to specify the desired length and detail level of the output.
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