AI journey trigger for New Email API
U
5 months ago
2 comments
Business problem
Conversations initiated via the New Email API currently cannot trigger AI journeys automatically, requiring manual intervention to start these workflows. Which is not helpful for automating this.
Wished result
The New Email API should act as a native trigger for AI journeys, allowing automated flows to begin immediately when a message enters Trengo through the API.
💡
Reminder: Insights help guide our direction. Votes and discussions help us understand demand, but don't guarantee development. Every insight receives a response within 30 days.
Discussion (2)
Sign in to join the discussion