Automatic Help Center synchronization for AI knowledge base

U
2 months ago
3 comments
Automatic Help Center synchronization for AI knowledge base

Business problem

Updates to articles in the Help Center are not automatically reflected in the AI knowledge base. Team members must manually synchronize each individual article across multiple AI knowledge bases whenever a change is made, which is time-consuming and prone to errors.

Wished result

Help Center articles within the AI knowledge base should automatically synchronize whenever the source article is modified. Alternatively, a "sync all" button should be available on the knowledge base page to allow for bulk synchronization of selected articles.

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Reminder: Insights help guide our direction. Votes and discussions help us understand demand, but don't guarantee development. Every insight receives a response within 30 days.

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