Planned

WhatsApp voice calling in Trengo

U
7 months ago
11 comments
WhatsApp voice calling in Trengo

Business problem

Customers are currently unable to place voice calls to the business via the connected WhatsApp number, which leads to frustration as this functionality was available prior to integrating with Trengo.

Wished result

The ability to receive and handle WhatsApp voice calls directly within the Trengo platform to provide a seamless communication experience for customers.

💡

Reminder: Insights help guide our direction. Votes and discussions help us understand demand, but don't guarantee development. Every insight receives a response within 30 days.

Discussion (11)

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