Flexible balance top-up amounts

Business problem

Customers with low usage rates are losing their remaining balance at the end of each subscription period because the current minimum top-up amounts are too high for their specific needs.

Wished result

Increased flexibility in balance top-up increments, specifically adding lower denominations such as 5 EUR, 10 EUR, and 20 EUR. This allows customers to align their balance more closely with their actual usage, preventing credit loss while ensuring the company captures revenue from smaller accounts.