Granular API key permissions and scoped access

U
4 months ago
1 comments
Granular API key permissions and scoped access

Business problem

Currently, API keys provide broad access to the entire inbox and customer data. This creates security and privacy concerns when the team managing the API integration is different from the customer service team and should not have access to sensitive customer details.

Wished result

The ability to create dynamic API keys with granular permissions and limited access rights. This would allow restricted access to specific parts of the platform or data, ensuring that technical teams can manage integrations without compromising customer privacy.

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