Help center article export functionality

U
5 months ago
1 comments
Help center article export functionality

Business problem

Customer Support teams need to perform regular updates and large-scale revisions of help center content. Without a structured overview of all existing articles, the process of auditing and identifying content gaps is currently time-consuming and fragmented.

Wished result

The ability to export all help center articles into a spreadsheet format (e.g., CSV or Excel). This would allow teams to review, edit, and reorganize content in a centralized environment, significantly improving the efficiency of documentation management.

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