Historical data preservation for deactivated users

Business problem

When a user is removed to free up a license seat, their historical performance data is anonymized under a generic label. This prevents managers from accurately reviewing past workloads, response times, and individual productivity metrics once a team member has left the organization.

Wished result

The ability to deactivate users to reclaim licenses while permanently preserving their specific names and performance data within reporting modules. This ensures that historical benchmarks and audit trails remain accurate for long-term year-over-year analysis.