In Review

Journey jumping and modular flows

WWorld Experience
5 months ago
2 comments
Journey jumping and modular flows

Business problem

Currently, users must build extensive, complex individual journeys to cover all potential use cases, leading to large Journey structures that are difficult to manage and navigate.

Wished result

A "jump to journey" step that allows users to link multiple separate journeys together. This would enable a more modular approach, making it easier to maintain, edit, and expand specific parts of a flow without affecting the entire general journey.

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