Label grouping for AI flows and routing
U
4 months ago
2 comments
Business problem
The current manual selection of individual labels in AI flows, routing rules, and conditions is time-consuming and inefficient for teams managing a high volume of labels.
Wished result
The ability to create label groups that can be referenced collectively within AI automations and conditions, eliminating the need to select multiple individual labels manually.
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Reminder: Insights help guide our direction. Votes and discussions help us understand demand, but don't guarantee development. Every insight receives a response within 30 days.
Discussion (2)
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