Mirakl marketplace integration
U
4 months ago
1 comments
Business problem
The lack of a Mirakl integration forces support teams to manage marketplace messages across multiple fragmented platforms. Since Mirakl powers hundreds of major marketplaces like MediaMarkt and Fnac, the absence of a centralized connection creates significant manual work and leads to a disjointed customer experience.
Wished result
A native Mirakl integration that allows agents to receive and respond to customer messages from all Mirakl-based marketplaces directly within the Trengo inbox.
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