Native real-time spell check in composer

Business problem

The customer support and sales teams are transitioning from Microsoft Outlook to Trengo and are experiencing a loss in writing quality and speed. The absence of a native spell check indicator leads to unintended typos, increased manual review time, and friction for new team members accustomed to real-time grammatical feedback.

Wished result

An integrated, real-time spell check functionality within the Trengo composer to ensure professional communication and improve agent efficiency without relying on external tools.