Phishing Detection and Security Warnings

Business problem

Employees struggle to recognize advanced phishing attempts, which has led to compromised credentials and reputational damage in the past. Cybercriminals use misleading display names and urgent language to pressure guests into making fraudulent payments.

Desired outcome

The introduction of visual indicators and warnings for suspicious emails, such as flagging when the display name does not match the actual sender's domain. Additionally, there is a need for a warning label on messages containing urgent language or external payment links, and the option to configure trusted domains per channel.