Pre-selected channel for new conversations

U
4 months ago
1 comments
Pre-selected channel for new conversations

Business problem

When initiating a new conversation, the system does not automatically select the channel currently being viewed in the sidebar, forcing users to manually choose the channel every time if it is not the default one.

Wished result

The "Start conversation" action should automatically pre-select the channel that the user has currently navigated to in the "Channels" section of the inbox, reducing the number of clicks required to send a message.

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