Contact Segmentation for WhatsApp Sends

U
7 months ago
2 comments
Contact Segmentation for WhatsApp Sends

Business Problem

Currently, contacts need to be exported externally and re-uploaded to Trengo to perform proactive WhatsApp communications related to booking confirmations or event information.

Desired Outcome

To be able to segment contact lists directly within the platform and send WhatsApp messages in bulk, eliminating the need for manual data export and import processes.

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Reminder: Insights help guide our direction. Votes and discussions help us understand demand, but don't guarantee development. Every insight receives a response within 30 days.

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