Shopware integration for AI Agent order tracking
U
17 days ago
1 comments
Business problem
The Customer Support team spends a significant amount of time manually toggling between Trengo and Shopware to retrieve order statuses, delivery updates, and tracking information for customers.
Wished result
A direct integration between Shopware and the Trengo AI Agent that allows the AI to securely access real-time order data and automatically provide customers with accurate tracking updates without manual agent intervention.
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