Planned
TikTok Business DM integration
Planned
WWild Cabo Tours
4 months ago
5 comments
Business problem
The client manages a high volume of customer inquiries and reservation requests via TikTok, which currently must be handled outside of the Trengo platform. This fragmentation leads to operational inefficiency and a lack of oversight across communication channels.
Wished result
A native TikTok integration within Trengo to centralize all social media communication, allowing agents to manage TikTok messages and interactions directly from the unified inbox.
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Discussion (5)
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