WhatsApp Channels (Updates) integration

IISD Dubai Sports City
5 months ago
1 comments
WhatsApp Channels (Updates) integration

Business problem

Currently, there is no way to manage WhatsApp "Updates" (Channels) through Trengo, making it difficult for the team to centralize outbound information and monitor how customers react to these broadcasts.

Wished result

Support for the WhatsApp Channels (Updates) feature within Trengo to allow pushing information to prospects and clients while tracking the volume of reactions received on these posts.

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Reminder: Insights help guide our direction. Votes and discussions help us understand demand, but don't guarantee development. Every insight receives a response within 30 days.

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