WhatsApp Coexistence for existing channels
U
4 months ago
1 comments
Business problem
Currently, switching a WhatsApp channel or enabling WhatsApp Cloud API outside of coexistence mode is a disruptive process. This requires disconnecting the number, migrating it back to the WhatsApp Business app, and recreation of the entire channel, leading to significant downtime and operational gaps.
Wished result
A built-in migration feature or setting that allows users to enable WhatsApp Coexistence for existing channels without the need for manual disconnection or recreating the channel from scratch.
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