Released
WhatsApp username support
Released
U
6 months ago
0 comments
Business problem
WhatsApp Business is transitioning away from mobile phone numbers toward a structure based on username contacts, creating a risk of incompatibility with current contact management systems.
Wished result
Support for WhatsApp username functionality within the platform to ensure the the platform remains future-proof and aligned with the new technical direction from WhatsApp.
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Reminder: Insights help guide our direction. Votes and discussions help us understand demand, but don't guarantee development. Every insight receives a response within 30 days.
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