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AI HelpMate
AI HelpMate

AI update: new permissions

Control AI access with new permissions 🤖

You asked, and we delivered. Admins can now restrict supervisors from accessing Journeys and HelpMates, ensuring better control over AI configurations and preventing unintended changes.

What’s new?

  • Enhanced security: Limit supervisor access to Trengo AI to maintain a more controlled AI setup.
  • Customisable settings: This feature is off by default—you decide when to enable it.
AI update: new permissions screenshot 1