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New
WhatsApp
Improvement

WhatsApp Template Dynamic URL Buttons via API

Dynamic URL buttons in WhatsApp templates are now fully supported through the Trengo API, enabling personalized, trackable CTAs at scale.

What's new

You can now use dynamic URL buttons in WhatsApp templates via the API, allowing you to programmatically send personalized links to customers. This means you can:

  • Generate unique links per customer (e.g., order status pages, payment links, tracking URLs)
  • Dynamically inject variables into button URLs based on customer data
  • Trigger action-driven WhatsApp messages through your existing systems and workflows

Full documentation is available at developers.trengo.com.

Why this matters

API support unlocks stronger personalization and measurable conversion for technical teams and high-volume use cases.

  • Scale personalized WhatsApp campaigns by programmatically generating thousands of unique links.
  • Integrate WhatsApp CTAs into your existing tools and workflows (CRM, e-commerce platform, booking system).
  • Track performance and attribution by appending UTM parameters or custom tracking codes to each button URL.

In short

Dynamic URL buttons via API bring programmable personalization to WhatsApp, making it easier for developers to build sophisticated, conversion-driven messaging at scale.

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WhatsApp Template Dynamic URL Buttons via API screenshot 1