AI update: HelpMate just got smarter!

HelpMate just got smarter! 💡🔍

In our latest update, we’ve focused on making HelpMate more insightful, and user-friendly, ensuring a smoother experience when generating AI-powered responses.

• More knowledge sources – Expanded data inputs for richer and more accurate responses. Including CSV files and using your website as a knowledge source.
• Improved suggested replies – Smoother experience with fewer frictions in AI-assisted messaging.

This update is especially valuable for businesses with detailed or frequently updated product and service information, making AI-powered support even more reliable and context-aware.