Simplified Login Experience

Trengo platform

We're updating the login screen to show both authentication options (password and SSO) upfront, creating a faster and more secure login experience.

What's changing:

The login flow now displays both email/password and SSO options on a single screen, instead of requiring users to enter their email first before seeing available methods. When you attempt to sign in, you'll be guided to the correct authentication method based on your account configuration.

Why this matters:

This update improves security and makes logging in more straightforward for all users.

• Reduces security risks by preventing unauthorized users from discovering which email addresses have accounts.

• Speeds up the login process by showing all options upfront—no need to wait for a second screen.

• Creates a consistent experience whether you use password authentication, SSO, or both.

In short:

The new single-screen login is faster, more secure, and easier to navigate. No action required, you'll see the updated interface automatically when the change rolls out later this week.