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Improvement
WhatsApp

WhatsApp video messages now supported! 🎥

Trengo now supports WhatsApp messages with video attachments—making customer interactions more engaging and dynamic!

  • MP4 video support – Send and receive video files via WhatsApp.
  • Works across all WhatsApp messaging types – Use video attachments in Inbox messages, templates, and broadcasts.
  • Meta-supported file size limits:
  • Videos: Up to 16MB (messaging, templates, and broadcasts), and MP4 only.
  • Images (JPEG, PNG): Up to 5MB (normal messages, templates and broadcasts).

This update enables richer communication, helping businesses showcase products, share tutorials, and provide more personalized support through video.