Released
WhatsApp typing indicators for agents and AI bots
Released
U
7 months ago
0 comments
Business problem
Customers currently do not receive any visual feedback when an agent or the AI is composing a response on WhatsApp, leading to uncertainty about whether their inquiry is being processed or if the conversation has stalled.
Wished result
Enable a native typing indicator in WhatsApp that automatically triggers whenever an agent or an AI bot is drafting a reply, providing a more interactive and seamless communication experience.
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Reminder: Insights help guide our direction. Votes and discussions help us understand demand, but don't guarantee development. Every insight receives a response within 30 days.
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